Session 1: Duties And Responsibilities Of Store Operation Assistant Parra-174
Session 1: Duties and Responsibilities of Store Operations AssIStaRelevant Knowledge
Career Prospects
When considering a career in retail, there are so many different types of job available inthe retail sector. Let us first try to understand the retail sector as a whole, which canbroadly divided into Departmental Stores, Supermarkets, Hypermarkets, Specialty loConvenience Stores, Kiosks and Discount Stores. There are number of job opportunities inthe retail sector after completion of IX class which is as follows:
Retail Bagger
Retail Packager/Labeler
Housekeeper
Store
Goods Mover
Store Operations Assistant
Store Opera tions
Store operations involve selling. management of goods flow, store maintenance,customer service and transaction processing. The sales person plays an important role intechnology goods, high value high involvement goods such as jewellery, watches, etc.The vast majority of jobs in retail come under theumbrella of store operations. From actually sellinggoods out on the shop floor to ensuring that thestore runs smoothly, you might start off yourcareer as a part-time floor assistant and work yourway up to department or store manager or even todirector of operations.
operations assistantadministrative, reconciliation andservice duties. They work with clients byanswering their queries and giving account
performs
Customer
updates. Assistants also review merchandise and fill customer orders. Amongreconciliation functions, they may do record keeping, and reconciling bank accounts andwire transfers.
This position will function as the primary point of communication contact for all storeoperational issues for both new and existing stores. Primary job functions includeassisting in the management and procurement of all needed store supplies for both newand chain stores. This position will also manage all maintenance requests from stores toinclude directing the scheduling of repairs with general contractors and/or sub-ontractors and follow up to completion.
• Performing administrative duties
Ihe responsibilities of store operations assistant include:
Assisting receptionistsCouriering important files
Providing innovative ideasManaging
records of company policies and prOcedures
or
Coordinating company meeting, events and sessions with other department assistants
Preparing guests or client accommodations
Greating presentations, documents, files, spreadsheets and databasesArranging for the delivery of domestic and international packages• Preparing financial reports
Store operations assistants help the operations managers, chief executive officer (CEO)
may
executive(CO0). Theychief operations officer (COO).managers. Operations assistants must be adept, proficient, highly motivated, can endureImmense work pressure and be very dependable. His duties are as under:
also aid other
Act as back-up to Manager in performing business operations dutiesProvide support to Operations manager as and when required.Update internal operation procedures document as needed.
Coordinate with Manger to schedule team meetings and to provide follow-ups.Support the Manager in managing and resolving operational issues.
Work with Manager to provide excellent customer service.
Participate in customer meetings and distribute minutes of meeting to the operationsteam.
Sort and distribute mails and faxes to respective personnel.
Store, file and retrieve corporate documents and reports as and when needed.Order, store and organize all office supplies.
Manage incoming and outgoing letters and packages.Perform general office administrative and clerical duties.Reconcile payments and receipts to various parties on time.Manage all office orders on regular basis.
Maintain logs and spreadsheets for all office activities.
competencies required for the store operations assistant are as follows:Outstanding professional interpersonal communication skills: verbal and writtenEffective communication across a multitude of layers of leadership from fieldtechnicians to Senior Management and organization principals.Exceptional Microsoft Office Suite skills, particularly Word, Excel, and PowerPoint. Highly evolved organizational skills both individually and for the position
Ability to manage multiple high-priority tasks with a sense of urgencyA very high level of customer engagement with internal and external clientsSelf-starter
Operate efficiently in a team environment and individually
